Tech Support for Mission Support

Run into a technical snag? Something not working as it should? 

At enSYNC, we know your tech is essential to your mission.
Our dedicated technical support team provides support services
for your pressing tech problems to keep you running in sync.

Submit Your Request Via Email or Phone:

email

Email us:

help@ensync-corp.com

 
phone

Call us: 

 

Help is on the way!

time management

Our hours of operation

8 a.m. - 5 p.m (Central), Monday through Friday.

We promptly answer after-hours support requests on the next business day.

Please be advised our offices are closed for the following holidays:

Jan 1, 2025 New Years Day

Jan 20, 2025 Martin Luther King Jr. Day

April 18, 2025 Good Friday

May 26, 2025 Memorial Day

Jun 19, 2025 Juneteenth

Jun 20, 2025 Staff Appreciation Day

Jul 4 , 2025 Independence Day

Sep 1, 2025 Labor Day

Oct 13, 2025 Indigenous Peoples' Day

Nov 10, 2025 Veterans Day

Nov 27 & 28, 2025 Thanksgiving

Dec 25 & 26, 2025 Christmas

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Prepare the Following Information:

In order to give you the best possible help, please include as much information as possible in your support request, such as:  

  • A detailed description of the request.

  • Detailed step-by-step instructions on how to recreate the error.

  • Screenshots of the error message.

  • URLs of the website where the error occurred.

  • ID number used when the error occurred.

  • User Login credentials (if applicable). Please don’t send passwords via email; call us at (817) 349-7070 to provide this information.

  • Who is affected by the error?

  • Any additional information you feel will help us troubleshoot.

Please call us at (817) 349-7070 if you have any questions.

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