Run into a technical snag? Something not working as it should?
At enSYNC, we know your tech is essential to your mission.
Our dedicated technical support team provides support services
for your pressing tech problems to keep you running in sync.
8 a.m. - 5 p.m (Central), Monday through Friday.
We promptly answer after-hours support requests on the next business day.
Please be advised our offices are closed for the following holidays:
Jan 1, 2024 New Years Day
Jan 15, 2024 Martin Luther King Jr. Day
Mar 29, 2024 Good Friday
May 27, 2024 Memorial Day
Jun 19, 2024 Juneteenth
Jul 4 & 5, 2024 Independence Day
Sep 2, 2024 Labor Day
Oct 14, 2024 Columbus Day
Nov 11, 2024 Veterans Day
Nov 28 & 29, 2024 Thanksgiving
Dec 24 & 25, 2024 Christmas
In order to give you the best possible help, please include as much information as possible in your support request, such as:
A detailed description of the request.
Detailed step-by-step instructions on how to recreate the error.
Screenshots of the error message.
URLs of the website where the error occurred.
ID number used when the error occurred.
User Login credentials (if applicable). Please don’t send passwords via email; call us at (817) 349-7070 to provide this information.
Who is affected by the error?
Any additional information you feel will help us troubleshoot.
Please call us at (817) 349-7070 if you have any questions.