Senior living organizations have many unique needs, including meeting compliance regulations, generating outcome metrics, and providing real-time visibility. Implementing effective system automation for senior living organizations can help your team spend less time on administrative tasks and more time on what really matters — advancing your mission and improving resident quality of life.
With an increased demand for services and changing regulatory requirements, automating systems can not only save time and resources but also provide valuable insights for decision-making. Benefits of automating senior living systems include:
Focus #1: Financial Operations
Senior care organizations have a multitude of financial tasks to manage, such as invoicing, billing, and budgeting. Tasks like these can be time-consuming and prone to human error, which can lead to costly mistakes. Putting an automated financial system in place helps streamline processes, save time, and reduce errors. Plus, systems like these can provide real-time financial data for better decision-making and forecasting.
One example of cloud accounting software that can automate financial processes is Sage Intacct. Sage Intacct users report that they have experienced efficiency gains of up to 60% and dedicate more time to strategic decision-making.
Sage Intacct features include:
Focus #2: Marketing and Communications
Effective marketing and communication are essential for senior living communities to attract new residents and retain current ones. With automated marketing systems, you can create targeted
campaigns based on resident demographics, interests, and health care needs. Using marketing automation only saves on communication time and ensures that your message reaches the right audience. Beyond streamlining processes, marketing automation tools can track and analyze the success of marketing efforts to provide valuable ROI insights for future campaigns.
To begin automating senior living systems, it is important to have the right tools in place. When selecting automation tools for senior living systems, it is important to consider the specific needs and processes of your community.
Some factors to keep in mind include:
Implementing effective system automation careful consideration and expertise in the unique needs of senior care communities. Take the time to research partners and vendors who can help your senior living organization assess the right automated systems and solutions specifically tailored for your needs.
Once the right tools are in place, it is important to start automating specific workflows and tasks. This can be done gradually, starting with the most repetitive and time-consuming processes. Don’t forget to involve your team in the process and provide the right training and support for a smooth transition.
Alicia Summers, Corporate Controller at Agemark Senior Living, is among those senior care leaders who are seeing results from automation. Her organization recently implemented Sage Intacct accounting software to automate processes and enhance reporting. "Before, it would have been impossible to track some of the things we do now,” Summers says, “like supplies across departments, supervisor hours versus assistant hours per resident, resident costs compared with their level of care, income from private versus state customers, or dining spend differences between locations."
Are you ready to get the most out of your technology? Learn more about how implementing automated systems can bring new possibilities to your community.