Tech Support

Get the Most from iMIS: Top Resources and Training Opportunities for Nonprofit Professionals

February 26, 2025

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The right association management software system provides what your members need by keeping them engaged while also helping your organization stay focused on its major priorities. 

A tool, however, is only ever as good as the person wielding it. Staying current on iMIS training resources, capabilities, and best practices is critical to ensuring your efficiency and outcomes. 

This sort of nonprofit software education doesn’t have to be formal or technically complicated, either. To get you started, we have many resources, such as a quiz to gauge your capabilities or direct assistance from the enSYNC support team. enSYNC typically provides a specific consultant and a developer to each organization, as well as access to our full team when needed.

Read on to learn more about new resources, webinars, and training sessions for getting the most out of your iMIS software. 

Mastering the Association Software Basics

Goal Alignment and System Configuration

With so many iMIS training resources, it can be hard to know where to start. One path forward is identifying specific skills or modules based on your organization’s needs. 

  • Are you looking to optimize your event management?
  • Does your association or nonprofit need more fundraising?
  • Are you looking to boost renewals?

Once your focus is defined, you can seek answers to specific topics. In particular, enSYNC conducts strategic assessments to align iMIS with your long-term objectives and industry best practices.

Having a crystal-clear picture of your goals will also help optimize your system configuration and determine the best platform integrations. Again, enSYNC can help tailor these processes. For instance, our consultants are nonprofit experts in training methodologies, in addition to being subject matter experts. They recognize that some people are visual, auditory, or kinesthetic learners, and they adjust their education format to facilitate learning and retention.

They can also meet you where you are. Are you looking to set up specific accounting processes? Are there payment features you feel you’re not taking full advantage of? Hands-on training with enSYNC can take your team to the next level. 

If you’re more of a self-paced, do-it-yourself learner, enSYNC also has a range of webinars to help you build your proficiency. Find sessions from overviews and best practices to donation tracking and 14 crucial KPIs. Explore our blog for even more content, including case studies, trends to watch, and more. 

Knowledge Share With Your Team

Getting the most out of your training means sharing your knowledge with the rest of your organization. That doesn’t mean that every person has to attend an enSYNC training. One person at your organization — or an entire group such as your membership team — can attend these sessions and then turn around and provide training to the rest of your organization. 

These internal training sessions can be as formal or informal as you like, including: 

  • Hosting lunch-and-learn sessions
  • Developing internal workshops
  • Creating summary documents
  • Sharing direct links to training courses
  • Passing along quick summaries and tips via internal collaboration channels like Slack or Microsoft Teams

enSYNC can also help you tailor a specific learning plan to help your organization get up to speed. 

Taking Your Software to the Next Level 

Special Projects, Personalized Dashboards, and More  

Do you have a special project in mind? Do you need to update a feature or revamp your iMIS dashboards and reports? Are you interested in integrating with a third-party software product? Send all of your toughest challenges to our software engineers. We’re development experts who can find the perfect solution to your trickiest problems.

And while we’re iMIS-certified, our expertise extends to additional tools, such as SSRS and Report Writer. We have experts in RiSE, IQAs, and other iMIS features that can help your team support your organization’s mission. 

With so many resources at the ready, now is your time to take your iMIS skills to the next level. Whether you’re just getting started with iMIS and need to work out some kinks, or you’re ready to take a more advanced step, be sure to take advantage of a complimentary one-hour training, consulting, or data review session with an enSYNC iMIS professional today.

Are you a current client in need of support? Submit a ticket here.

Interested in becoming an iMIS organization? Get started here.
Amanda Feil

Amanda Feil

Amanda Feil joined enSYNC in January 2022 as Director of Consulting. With more than a decade of experience in associations, her expertise lies in memberships, accounting, mobile applications, event planning, project management, and community management. Amanda is proud to have earned her Certified Association Executive (CAE) credential as she believes it has empowered her to help more people and develop lifelong connections. At enSYNC, Amanda works to break down silos and connect people to the resources they need. She notes that connecting people is one of her favorite things, to the point that she’s been endearingly called a matchmaker in the past. Amanda wants everyone to know that enSYNC’s goal is to help as many people as possible, adding that the company’s staff is invigorated by the success of their clients. A graduate of the University of Texas at El Paso, Amanda is a member of the Dallas Fort Worth Association Executives (DFWAE), Texas Society of Association Executives (TSAE), the American Society of Association Executives (ASAE), the iMIS Users Group (iUG), the Project Management Institute (PMI) and LeadingAge Texas. When she’s not at work, Amanda volunteers for a great organization called Chemo Angels where she’s an angel to a senior. She also enjoys listening to true crime podcasts and traveling with husband, David, and Daisy — the super mutt, and Banjo — the cat aka Murder Paws.